We have recently noticed, Mysql error poping up in cPanel when trying to access “Mysql Databases” tool.

The error mentions about “The MySQL server is currently offline” and also about mysql privileges warning such as “Error encountered while fetching data: There is no such grant defined for user ‘xxxx’ on host ‘localhost’ DBDISKUSED yyyyy 1909382 DISKUSED 1909382 DB zzzzzz DBUSER USER xxxxxx“

We are aware about the error which is due to changes in grants in MariaDB 10.3.23. cPanel team is working on the above error and they also have updates posted at:

https://forums.cpanel.net/threads/cpanel-32712-updating-to-mariadb-10-3-23-on-cpanel-breaks-the-mysql-databases-interface.672141/

and

https://support.cpanel.net/hc/en-us/articles/360048322953-Updating-to-MariaDB-10-3-23-on-cPanel-breaks-the-MySQL-Databases-interface?flash_digest=4100901b496de2407784adbd2eb57f18034d42f9

Please note that while the interface indicates it is down it is only the interface the server is still running.

We do not have any ETA as this is a bug with cPanel and as per their update, they are working actively to resolve the error. We will post more updates when we have one.