How to select a Live Chat Software?

Live Chat Software

Are you looking for a software solution that will allow you to offer chat support to your customers? If so, then you should consider investing in Live Chat software. Live Chat software is a type of customer service software that enables businesses to communicate with their customers via chat. This type of software is becoming increasingly popular among businesses of all sizes. It offers several advantages over other types of customer service software, such as phone support and email support.

What are the benefits of Live Chat software?

There are many benefits of Live Chat software. Here are some of the most notable benefits:

  • It offers a more personal form of customer service: When you offer chat support, you offer your customers a more personal form of customer service. It is because chat allows you to have a two-way conversation with your customers, making them feel more valued and appreciated.
  • It is more efficient than other types of customer service: Chat support is more efficient than other types of customer service, such as phone support and email support. It allows you to handle multiple chats simultaneously, which means you can resolve issues faster.
  • It is available 24/7: Chat support is available 24/7, which means you can offer support to your customers on any day or night. It’s a huge advantage, as it allows you to offer support when your customers need it most.
  • It is cost-effective: It is a very cost-effective way to offer customer service, as it does not require you to hire additional staff to handle the chats.

There are many different Live Chat software programs available on the market today. But how do you know which one is right for you? Here are a few things to look for when choosing a chat support software program:

Ease of use

The best Live Chat software programs are easy to use and understand. You should be able to find a simple program to set up and use. And, it should be easy for your customers to use as well.


When choosing a Live Chat software program, you should look for one that offers a wide range of features. The more features the program has, the better. Some of the features you should look for include:

  • Live chat: This is the most basic feature you should look for. Live chat allows you to communicate with your customers in real-time.
  • Chatbots: Chatbots are a great way to automate your customer support. They can handle simple tasks, such as FAQs and customer queries.
  • Automated messages: These are the messages sent to your customers automatically, based on certain trigger words or phrases.
  • Integrations: Look for a Live Chat software program that integrates other software programs, such as CRM and live chat software. It will allow you to offer a more seamless customer support experience.


The price of the program will depend on several factors, such as the features it offers and the number of users it supports. But, you should be able to find a program that fits within your budget.

Free trial

Finally, it would help if you look for a chat support software program that offers a free trial. It will allow you to try out the program before committing to it. And it will give you a chance to see if it is the right fit for your business.


If you want to provide an excellent customer experience, offering chat support is necessary. It’s one of the most efficient ways to communicate with customers and resolve their issues quickly. At Vision Helpdesk, they offer customer engagement and Real-time customer support software with live chat software, Help desk software, satellite help desk, and service desk software. You can try their customer support software and see how it works for you.

How to enable Cloudflare with Railgun

A tutorial that will guide you about how to enable CloudFlare with Railgun for your website.

Cloudflare is a CDN that allows to enhance your website performance, speed and latency with the help of their distributed network across the globe!

Cloudflare offers a premium feature called as Railgun which helps improving the website load times, especially for dynamic websites such as WordPress devloped websites, Drupal, Joomla etc.

Railgun ensures that the connection between your origin server and the Cloudflare network is as fast as possible. It is a premium plugin from Cloudflare which is available as a paid feature. However, we at WebHostUK, being an exclusive Cloudflare partner, offer Railgun for free for websites hosted on our server.

Below tutorial will explain you how to enable Cloudflare with Railgun on our servers.

  • Once your order is processed and your account is enabled, you will gain cpanel access to your account, where Cloudflare tool is available under “Software” section as visible in below screenshot:

  • Click on Cloudflare and it will then redirect you to Cloudflare setup wizard

  • You can use any of your existing Cloudflare account or create a new one. If you already have an account with Cloudflare, then please make sure that the domain (for which you are intending to add Railgun) is not existing in your Cloudflare account. If it is so, kindly delete it from your portal login.

  • To integrate Cloudflare, you have two options:

i. Partial setup also known as CNAME setup of website with Cloudflare : In this setup, your domain will use our nameservers and the CNAME of “www” prefix of your domain will be resolving to Cloudflare alias domain name.

Pro’s of CNAME Cloudflare setup : DNS zones are configured on our server which means, you do not need to do any manual DNS changes for your domain or its MX records or subdomains. These DNS records are automatically configured in DNS zones on our servers.

Con’s of CNAME Cloudflare setup : Since only “www” prefix is configured with Cloudflare alias hostname, Cloudflare with Railgun for the respective website will only work if domain is accessed with www prefix. If the website is not accessed with www prefix, Railgun will not work. So you will have to force redirect your website to its www prefix using rules in .htaccess

ii. CloudFlare DNS Managed setup or full setup : In Cloudflare DNS managed setup, your domain will use Cloudflare nameservers which means all host records including “A”, “MX”, “NS”, “SPF”, “DKIM” etc are all hosted on Cloudflare servers. Cloudflare will control DNS for your domain and we no longer have any DNS control for your websites or its subdomains.

Pro’s of Cloudflare DNS managed setup: Cloudflare with Railgun will work for domain with or without “www” prefix. This eliminates the need of any such redirect of website from non-www url to www url

Con’s of Cloudflare DNS managed setup: Since Cloudflare will manage your DNS, you will need to manually add MX, SPF or DKIM records in Cloudflare DNS portal. Whenever you create any subdomain, its entry will also need to be manually added in Cloudflare DNS portal.

  • Once you have enabled Cloudflare for your domain using any of “cname or cloudflare dns managed setup” as explained above, you will now need to request for enabling Railgun for your domain. In order to request enabling “Railgun” for your domain, you will need to submit a request at :

Your submitted request will raise a support ticket under your account, and our 24/7 support team will then enable Railgun for your requested domain and update you via your support ticket.

How to check if Cloudflare with Railgun is working for your website?

To check if cloudflare with Railgun is working properly for your website, you need to take help of an extension plugin which is available for Google Chrome Browsesr :

Cloudflare if sucessfully enabled for your website and when accessed in Chrome, will show “red” dot as seen in below image

How to order UK reseller hosting with free WHMCS and Private Nameservers

Our tutorial that will help you to start your own web hosting business with our UK reseller hosting plan.

Reseller Hosting Guide to help you order UK reseller web hosting from our website

WebHostUK offers white-labelled reseller hosting with free Private Nameservers, free WHMCS billing system (on selected plans), free ENOM reseller account and much more, with one of the best 24/7 support available via live chat and ticket helpdesk!

How to order reseller hosting with free WHMCS and private nameserves?

Our guide will help you start your own web hosting business in less than 10 minutes.

Reseller Hosting Setup Guide will help you with:
1) Choose and order a domain name for your web hosting business
2) Select your reseller hosting plan with us
3) Setup white-labelled private nameservers to represent your web hosting brand
4) Login to reseller WHM and setup your Web Hosting packages
5) Create your first customer under your reseller account.

If you need any more assistance while ordering our reseller hosting plans, please feel free to visit our website at and initiate a live chat with one of our 24/7 support engineer!

How to configure email in Outlook on Windows 10?

Our tutorial that will help you to configure email in your Outlook email client on a Microsoft Windows 10 machine

Tutorial to configure email in Outlook on Windows 10 computer.

You will first need an active account with us. Please visit to signup with one of our web hosting plans.

You can now login to your client portal at

Go to Services to manage your web hosting product with us. It will allow you to create email account in your cPanel.

As an example if your domain name is (this is just an example for reference purpose, please replace it with your valid domain name) then your email client configuration details will be:

Incoming POP3 Server :
Incoming POP3 Secure port: 995
Incoming POP3 non-ssl port: 110

Incoming IMAP Server :
Incoming IMAP Secure port: 993
Incoming IMAP non-ssl port: 143

Incoming SMTP Server :
Incoming SMTP Secure port: 465
Incoming SMTP non-ssl port: 25 or 587

Enter your full email address as your username and its respective password that you configured in cPanel.

That’s all!! and you should be good to send and receive email from your Outlook on your Windows 10 computer!

For any further help, please do not hesitate to initiate a livechat with our 24/7 support from our website

How to order a Domain name and UK web hosting for your website?

You can now order your preferred domain name for your website along with UK web hosting services, to get your website published in just a few minutes.

Below tutorial will guide you to select your domain name and order web hosting services at WebHostUK Limited

To get started, please visit our website at

Select the desired type of hosting such as :

Cloud Hosting: or

WordPress Hosting: or

Reseller Hosting : or

Managed VPS server : or

Managed Dedicated Server: and many more.

Today, we will order a shared hosting plan ..

Lets order Linux Standard Cloud Plan which costs £14.99 per year + VAT

To get started please visit

Click on “Order Now” button below “Linux Standard Cloud” plan

Choose your domain option:

1) To register a new domain, select “Register a new domain” 2) To transfer your existing domain from your old registrar over to us, select option “Transfer your domain from another registrar ” 3) To keep your domain with your old registrar and use our nameservers, select “I will use my existing domain and update my nameservers “.

Let’s choose to register a new domain. So select option 1 and enter your desired domain name. You can also select your desired TLD (such as or .com etc) from the dropdown menu. Click “Check” and the wizard will search for domain availability. If it is available, it will show a “Congratulations” message..

Click on “Continue” Select your preferred billing term for web hosting, such as Annual, Biennial or Triennial. You can also choose from several addons that you can select along with web hosting. Click on “Continue” to proceed to next step.

You will be asked to configure your domain details. Enter your valid details and click on “Continue”

This is the final screen which says “Review & Checkout”. Here you can see the web hosting product billing duration that you selected earlier. Below you will see your domain name. By default it will be registered for 1 year. However, you can increase your domain registration to longer duration such as to 2 / 3 years.

Click on “Checkout” Enter your valid details such as Name, Address, and select mode of payment to finalize your order.

Voila … Thats it..!! Your order will now get processed on successful completion of our automated fraud check system. You will then receive all login details for your order which will help you to login to your client portal and cPanel. If at any stage you need any help, you are most welcome to visit our website at and initiate a live chat with our 24/7 live chat support person!

MySql offline error in cPanel

We have recently noticed, Mysql error poping up in cPanel when trying to access “Mysql Databases” tool.

The error mentions about “The MySQL server is currently offline” and also about mysql privileges warning such as “Error encountered while fetching data: There is no such grant defined for user ‘xxxx’ on host ‘localhost’ DBDISKUSED yyyyy 1909382 DISKUSED 1909382 DB zzzzzz DBUSER USER xxxxxx

We are aware about the error which is due to changes in grants in MariaDB 10.3.23. cPanel team is working on the above error and they also have updates posted at:


Please note that while the interface indicates it is down it is only the interface the server is still running.

We do not have any ETA as this is a bug with cPanel and as per their update, they are working actively to resolve the error. We will post more updates when we have one.

cPanel Price Increase

Greetings everyone,

We wish to inform you about an important update that happened last week on 27th of 2019, where WHM cPanel have revised their pricing structure.


Till now, cPanel had been offering their license for VPS and Dedicated servers without any number of cPanel account restriction.

However, with the revised pricing, there has been tremendous change in the updated pricing, as the new pricing is now account based.

We at WebHostUK have been offering cPanel shared hosting, cPanel reseller hosting, cPanel VPS and Dedicated servers. As per the old pricing structure from cPanel, since there was no such restriction for pricing as per number of accounts on servers, our services were not depenedant on cPanel account based exclusive pricing.

WebHostUK has always believed in “prize freeze” and we are doing all possible attempts to avoid such price hike. The options that we have so far are:

1) Find a sutiable solution other than cPanel as control panel (which does not offer account based pricing) and migrate to that new control panel.
2) Pass on the price hike to our customers by adding the corresponding hike over to them.
3) Wait for any miracle to happen from cPanel end so that they revert back their revised pricing based on account limitations.

We are still evaluating Option 1 and do not wish to pass on any such increased pricing as Option 2 above. We find Option 3 to be difficult to happen.

This pricing change by cPanel has affected the entire web hosting industry that has been offering cPanel as control panel with their web hosting plans. Hence, this is a global issue, and not limited to WebHostUK as you may have noticed by now.

With barely a few days passed, that cPanel announced their revised pricing, we do not wish to jump to any conclusion or any major changes that may affect everyone. However, we will be considering all the possible options and will be evaluating them from our customer point of view. We wish restore your faith in us by assuring you that we will be doing everything that we can, to pass on minimum impact towards our customers. WebHostUK is a decade old web hosting company and we have worked with all major control panels, not depending on any such single control panel such as cPanel. We have highly experienced system administrators who hold years of experience of mastering all other control panels, generating migration scripts to new control panel (if needed). We wish to assure you, there is nothing to panic, as we will take the decision that goes best with interest and convenience of everyone. While other web hosting companies out there are in shock and panic, we at WebHostUK want to assure you, we will be working on offering the best solution with minimum to no side-effects of adopting new technologies or control panel.

If you have any queries regarding cPanel pricing, please feel free to open a support ticket with us.
Thank you for your time.

WebHostUK Team
WebHostUK Limited

50% OFF Halloween Discount on Shared/ Reseller Hosting + FREE Migration + FREE SSL + FREE Cloudflare + Litespeed

The spookiest day of 2018 Halloween is back !! This year WebhostUK LTD your best web hosting provider in the UK has decided to make it more special with 50% OFF on our Shared Hosting and  25% OFF Reseller hosting plans.

Webhostuk-halloween--offer 20118
Webhostuk-halloween–offer 2018

If you are a new web-user looking to start your own blog, hobby website or even Web developer/ Designer willing to start your own Web hosting Business at low cost and investment then this one-time opportunity to get your started online is just perfect for you… Its highly advised not to miss this offer.

Below are the details of offers on Halloween 2018

1) 50% Discount on Linux Shared Hosting & Windows Shared Hosting. Coupon Code: “HALLOWEEN50”

2) 25% Discount on Linux Reseller Hosting & Windows Reseller Hosting. Coupon code: “HALLOWEEN25”

Below are the list of Web hosting products We offer :

SSD Cloud Shared Hosting starting from just £14.99 per year – Order Now
Cloud Reseller Hosting starting from just £9.99 per month – Order Now
E-commerce Hosting starting from just £99.99 per year – Order Now
Cloud VPS Hosting starting from just £39.00 per month – Order Now
Dedicated Server starting from just £94.00 per month – Order Now

Features available with WebHostUK Hosting Plans:

24x7x365 days lightening fast support through instant live chat and helpdesk.
Instant Account Set-up
Free Data Transfer / Migration
FREE SSL (Letsencrypt SSL)
FREE CloudLinux / Litespeed / CloudFlare
Free Website Builder for WHM/Cpanel
Softaculous integrated with Cpanel
Free Attracta SEO Tools integrated with cPanel
Free WHMCS Billing software (On Selected Reseller Plans)
Free Dedicated IPs (On E-commerce, VPS, Dedicated Servers & Selected Reseller Plans)
Free Enom Reseller account (Reseller Plans)
Free SSL Certificate (On E-commerce and Selected Reseller Plans)
Private Nameservers
99.9% Uptime Guarantee
No Contracts
30 Day Money-Back Guarantee (Applicable for Shared hosting and Reseller Hosting)

The Halloween Offer is valid till November 15, 2018 only! Hurry Up and redeem this offer! Happy Trick or Treating! For any questions email us at or directly chat with our support staff Via : Live chat support


Leading Business Software Directory Vouches for WebhostUK LTD’s Reliable Hosting Services

Leading review platform for business solutions FinancesOnline vouched for WebhostUK LTD as a reliable provider for web hosting services and solutions, distinguishing us with the 2018 Great User Experience and 2018 Rising Star awards.

WebhostUK Award 2018
WebhostUK Award

At WebhostUK LTD, we strive to offer the cheapest and most reliable web hosting solution on the market, and FinancesOnline acknowledged this in their review. They stated that WebhostUK provides “the fastest and most affordable hosting packages with unlimited bandwidth and unlimited accounts” while also offering quality 24/7 support. Being recognized in FinancesOnline’s top web hosting for WordPress and receiving their glowing recommendation deeply humbles our team. All in all, this indicates that we are on the right track in providing the best possible website experience for users.

The Great User Experience award is given in recognition for offering a consistent quality user experience to customers. In their WebhostUK LTD overview, FinancesOnline also lauded WebhostUK for providing businesses with a means to “build a custom website from the ground up effortlessly.”

Meanwhile, the Rising Star award can be attributed to our positive customer feedback. FinancesOnline grants this award to the fastest growing solutions on the market and are seen as a reliable brand by customers. The team at WebhostUK specializes in quality web hosting to all types of clients and work tirelessly to ensure a reliable and smooth hosting experience.

We would like to extend our sincere appreciation to FinancesOnline for considering WebHostUK LTD as one of the top recommendations in the dedicated server hosting solutions study. If you’re a loyal customer of WebhostUK LTD, you can add to FinancesOnline’s assessment by leaving a user review on their website.

Best Web Hosting FIFA World Cup 2018 Discount 18% OFF on all Plans + 100% Moneyback!!

UK WEb hosting FIFA 2018 OFFER
Webhost UK FIFA 2018

Another 24 hours for the most excitement, fun, emotions and battles are going to begin. Yes, it’s Football FIFA 2018 World Cup in Russia. 11 most sensational and iconic cities in Russia are going to witness the FIFA World Cup 2018 fever and many football fans will be driven to Russia. Everyone is getting excited about this tournament as 32 countries are playing for World Champion Title in Football. According to Bloomberg survey reports, it seems that Brazil is a strong competitor for winning 2018 world cup… But at WebhostUK LTD we support England Team and wish them Luck to win FIFA world cup 2018.

WebhostUK LTD is thrilled to announce FIFA 2018 World Cup Offer on all UK web hosting services. Come together and celebrate this World Cup with us and cheer for England!!! We are offering 18% discount on all web hosting UK services. To take benefits, make use of FIFA18” coupon code while placing an order for any of our  Shared hosting, Reseller Hosting, E-commerce HostingCloud VPS Hosting and  Managed Dedicated Servers Plan. Another benefit of this offer is predicting the winner for FIFA 2018 and get 100% money back + the same amount of credit in your account. The prediction should be made before 5th July 2018.

Note: You can send your order id and Winner team name to our after placing an order.

To place order, refer following links:

Shared Hosting Plans:

Reseller Hosting Plans:

E-commerce Hosting Plans:

Cloud VPS Hosting:

Dedicated Servers:

About FIFA 2018 World Cup Offer:

1) Order any of our Shared, Reseller and VPS Hosting plan and get 18% discount on the first payment.
2) Get a chance for 100% discount on next payment by predicting the winner for 2018 World cup.
3) Make use of “FIFA18” coupon code while placing an order to avail discount.
4) Existing customers can take benefit of this offer by placing new orders.

Features available with WebhostUK plans:

1. We provide 24/7 support through live chat and ticket system.
2. Free Backups.
3. Free account migration. (Only in case you’re current host uses cPanel)
4. 99.9% Uptime Guarantee.
5. Free Softaculous integrated with cPanel (350+ scripts)
6. Free Attracta SEO Tools integrated with cPanel
7. Free Spam Assassin.
8. Free Site Builder.
9. Upgrade/Downgrade account anytime.
10. Efficient and prompt support.
11. 30 Day Money Back Guarantee. (Only on Shared & Reseller Hosting Plan. No refund for Domain, SSL, IP, Server and VPS and third party license orders)

12. FREE SSL also included

You can take benefit of FIFA 2018 World Cup offer till 15th July 2018.